La-Z-Boy vs Ashley Furniture: 7 Differences You Should Know in 2019

La-Z-Boy vs Ashley Furniture 7 Differences

La-Z-Boy and Ashley Furniture are two of the biggest names in furniture. They’re both well-known brands and have been in business for years. At Furniture Academy, a common question we hear is, “What are the differences between La-Z-Boy vs Ashley Furniture?”

We know most people shop at multiple furniture stores before making a decision. And we want you to make the purchase that’s the best fit for you.

In this article and video, we take an in-depth look at 7 key differences between La-Z-Boy and Ashley Furniture.



1) La-Z-Boy vs Ashley Furniture Cost

Both La-Z-Boy and Ashley have promotions that run throughout the year. This allows you to get a great deal on furniture year-round.

When comparing furniture on the basis of cost alone, Ashley is typically cheaper than La-Z-Boy.

However, this doesn’t mean Ashley offers a higher quality product or service.

2) La-Z-Boy vs Ashley Furniture Quality

According to Consumer Affairs, La-Z-Boy’s overall satisfaction is 3 times the rating of Ashley Furniture. Here is the overall satisfaction rating of both companies based on thousands of ratings and reviews:


La-Z-Boy vs Ashley Furniture Consumer Rating


Many of Ashley Furniture’s complaints are due to poor after sale service and damaged/broken furniture.

Some of Ashley’s furniture was not delivered on time or broken upon delivery.

Read all of Ashley’s ratings and reviews here.

Many of La-Z-Boy’s complaints are due to coordinating delivery times.

La-Z-Boy furniture is known for their quality. They are the only company in America that tests their furniture at 2 times the industry standard.

Read all of La-Z-Boy’s ratings and reviews here.

3) Free Interior Design Service

Furnishing your home can be overwhelming because you’re spending a lot of money and don’t want to buy something that looks bad in your room.

At La-Z-Boy Furniture Galleries, we make furniture shopping fun and easy by giving you access to a professional interior designer for free!

Here is a video with 5 more reasons why you should work with a La-Z-Boy Interior Designer.



Your personal interior designer will help you bring your interior design ideas to life and make the experience as comfortable as possible. This completely personalized service is tailored to your life, style, and budget.

As of 2018, Ashley Furniture does not offer anything like this service.

Click here to learn more about the La-Z-Boy Interior Design Service.

4) Customizable Options

Customizing the style and available options on a piece of furniture truly makes it yours.

La-Z-Boy offers the most available options when it comes to customizing your furniture.

With La-Z-Boy, you’re able to:

  • Customize the fabric, wood, and leather.
  • Add custom trimming.
  • Customize the handle, footrest, and base on your recliner.

Some sofas, couches, and recliners are even available with heat and massage.

Ashley has a few different colors of fabric. But they don’t offer any other options.

5) Furniture Delivery

Ashley offers free shipping on small, light packages. Most of their products do not fall into this category and are subject to an In-Home Delivery fee.

La-Z-Boy also charges for Full-Service Furniture Delivery. However, they will often offer free shipping during special events.

Both companies require you to schedule a time when you will be home for delivery. So, you’ll have to work with their schedule as well as yours.

When you spend a large amount of money on furniture, paying an extra $100 or more for delivery can seem ridiculous.

You can learn more about why furniture delivery is so expensive in our Learning Center.

6) Furniture Protection & Warranty

An unsightly stain can ruin a new piece of furniture. With iClean Fabric from La-Z-Boy you can relax and stop worrying about stains.

iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains. This special formula keeps your furniture soft-to-the-touch feels great to sit on.

iClean is only available at La-Z-Boy. Ashley doesn’t offer a stain-resistant fabric.

La-Z-Boy and Ashley Furniture offer a limited lifetime warranty on all of their furniture. These warranties cover different aspects of your furniture for different amounts of time.

Be sure to read the warranties for La-Z-Boy and Ashley to know exactly what they cover and for how long.

7) Where is La-Z-Boy & Ashley Furniture Made?

La-Z-Boy and Ashley have manufacturing plants in the USA. These manufacturing plants employ Americans and support the local economy.

La-Z-Boy has five manufacturing plants located in:

  • Neosho, Missouri
  • Siloam Springs, Arkansas
  • Dayton, Tennessee
  • Newton, Mississippi
  • Redlands, California

La-Z-Boy also sources their parts and materials in America:

  • Steel: Tennessee & Alabama
  • Springs: Indiana & North Carolina
  • Foam: Mississippi
  • Hardwood Framing: Kentucky & Louisiana

Ashley has US manufacturing facilities as well as international manufacturing locations.

Ashley’s US plants are located in:

  • Wisconsin
  • Mississippi
  • North Carolina
  • Pennsylvania

Ashley doesn’t list where they source their parts and materials.

In Conclusion

La-Z-Boy and Ashley Furniture have their advantages and disadvantages.

Ashley is the way to go if you’re looking for the low-cost option and don’t put an emphasis on after-sale service.

La-Z-Boy is the right choice if you’re looking to make a lasting investment and would like to meet with a degreed interior designer for free.

Here are some additional online resources you may like to check out:

We’d be happy to help you bring your dreams to life at any of our locations in NC, SC, and GA.


La-Z-Boy Interior Design Service