La-Z-Boy vs Ashley Furniture: 7 Differences You Should Know in 2022

La-Z-Boy vs Ashley Furniture 7 Differences

Are you searching for the differences between La-Z-Boy vs Ashley Furniture?

At La-Z-Boy Home Furnishings & Décor, we understand most people shop at multiple furniture stores before they make a decision.

In this article and video, we’ll take an in-depth look at seven key differences between La-Z-Boy and Ashley Furniture.

La-Z-Boy and Ashley Furniture are two of the biggest names in the furniture industry.

They’re both well-known brands and have been in business for many years.

La-Z-Boy is known for quality living room, dining room, and bedroom furniture with free design services.

Ashley is a discount retailer with a wide range of furniture, décor, and accessories.

1) La-Z-Boy vs Ashley Furniture Cost

Both La-Z-Boy and Ashley have promotions that run throughout the year. This allows you to get a great deal on furniture year-round.

When comparing furniture on the basis of cost alone, Ashley is typically cheaper than La-Z-Boy Home Furnishings & Décor.

However, this doesn’t mean Ashley Furniture offers a higher quality product or service.

2) La-Z-Boy vs Ashley Furniture Quality

According to Consumer Affairs, La-Z-Boy’s overall satisfaction is 3 times the rating of Ashley Furniture.

Here are the overall satisfaction ratings for both companies based on thousands of reviews:

La-Z-Boy vs Ashley Furniture Consumer Rating

Many of Ashley Furniture’s complaints are due to poor after sale service and damaged/broken furniture.

Some of their furniture was not delivered on time or broken upon delivery.

Read all of Ashley’s ratings and reviews here.

Many of La-Z-Boy’s complaints are due to coordinating delivery times.

La-Z-Boy Furniture is known for their quality. They’re the only company in America that tests their furniture at 2 times the industry standard.

Read all of La-Z-Boy’s ratings and reviews here.

3) Free Interior Design Service

Furnishing your home can be overwhelming because you’re spending a lot of money and don’t want to buy something that looks bad.

At La-Z-Boy Home Furnishings & Décor, we make furniture shopping fun and easy by giving you access to a professional interior designer for free!

Here are five more reasons why you should work with a degreed interior designer at La-Z-Boy.

Your degreed interior designer will help you bring your dreams to life and make the experience as comfortable as possible.

This completely personalized and free design service is tailored to fit your unique style and budget.

As of 2019, Ashley Furniture does not offer anything like this service.


Learn more about our Free Design Service.


4) Customizable Options

Customizing the style and adding upgrades to a piece of furniture will make it truly one-of-a-kind.

La-Z-Boy currently offers the most available options when it comes to customizing your furniture.

We give you the option to customize your:

  • Fabric
  • Wood
  • Leather
  • Trimming
  • Handle
  • Footrest
  • Base

Some sofas, couches, and recliners are even available with heat and massage.

Ashley has a few different colors of fabric. But they don’t offer any other options.

5) Furniture Delivery

Ashley offers free shipping on small, light packages delivered within the 48 contiguous United States.

Most of their products do not fall into this category and are subject to an In-Home Delivery Fee.

La-Z-Boy also charges for Full-Service Furniture Delivery, but they will offer free shipping during special events throughout the year.

Both companies require you to schedule a time when you will be home for delivery.

This means you’ll have to work with their schedule as well as yours.

When you spend a large amount of money on furniture, paying an extra $100 or more for delivery can seem ridiculous.

However, you can learn more about why furniture delivery is so expensive in our Learning Center.

6) Furniture Protection & Warranty

An unsightly stain can ruin a new piece of furniture. With iClean Fabric from La-Z-Boy you can relax and stop worrying about stains.

iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains.

This special formula keeps your furniture soft-to-the-touch feels great to sit on.

iClean is only available at La-Z-Boy. Ashley doesn’t offer a stain-resistant fabric at this time.

La-Z-Boy and Ashley Furniture carry a limited lifetime warranty on all of their furniture.

Both warranties cover different aspects of your furniture for varying amounts of time.

Be sure to read the warranties for La-Z-Boy and Ashley to know exactly what they cover and for how long.

7) Where Is La-Z-Boy & Ashley Furniture Made?

You’ll notice most of the furniture from La-Z-Boy is produced in the USA.

These local manufacturing plants employ Americans and support the local economy.

La-Z-Boy has five manufacturing plants located in:

  • Neosho, MO
  • Siloam Springs, AR
  • Dayton, TN
  • San Luis Rio Colorado, MX
  • Ramos Arizpe, MX

Plus, they source their parts and materials from America:

  • Steel: Tennessee & Alabama
  • Springs: Indiana & North Carolina
  • Foam: Mississippi
  • Hardwood Framing: Kentucky & Louisiana

Ashley has manufacturing facilities in the USA as well as international locations overseas.

  • Wisconsin
  • Mississippi
  • North Carolina
  • Pennsylvania
  • Florida
  • Vietnam
  • China

Ashley doesn’t list where they source their parts and materials.

Check Out These Additional Resources

Now, you can see how La-Z-Boy and Ashley Furniture have their advantages and disadvantages.

Ashley is the way to go if you’re looking for the low-cost option and don’t put an emphasis on after-sale service.

La-Z-Boy is the right choice if you’re looking to make a lasting investment and are interested in their free design service.

Here are some additional online resources you may like to check out:

We’d be happy to help you bring your dreams to life at any of our locations in NC, SC, and GA.

La-Z-Boy Interior Design Service