La-Z-Boy vs Crate & Barrel: 7 Differences You Should Know in 2020

La-Z-Boy vs Crate and Barrel

La-Z-Boy and Crate and Barrel are two of the biggest names in the furniture industry. They’re both well-known brands and have been in business for years.

At La-Z-Boy Home Furnishings & Décor, a frequent question we receive is, “What are the differences between La-Z-Boy vs Crate and Barrel?

We understand most people shop at multiple furniture stores before making a decision. And that’s okay because we want you to make the purchase that’s the best fit for you.

In this article, we’ll take an in-depth look at 7 key differences between La-Z-Boy vs Crate & Barrel.

1) La-Z-Boy vs Crate and Barrel: Furniture Cost

La-Z-Boy and Crate & Barrel have promotions that run throughout the year. This means you’re able to get a great deal on furniture year-round.

When you compare their furniture on the basis of cost alone, La-Z-Boy typically costs less than Crate & Barrel.

For example, you’ll notice La-Z-Boy has a lower starting price point for their sofas:

  • La-Z-Boy Sofas: Start at $799
  • Crate & Barrel Sofas: Start at $999

Most people assume you get what you pay for when it comes to furniture.

However, the extra money may not buy you a higher quality product or service in this case.

2) La-Z-Boy vs Crate and Barrel: Furniture Quality

According to Consumer Affairs, La-Z-Boy has a higher overall satisfaction rating than Crate & Barrel based on recent reviews.

La-Z-Boy Crate and Barrel Consumer Reviews

Many of Crate & Barrel’s complaints are due to receiving broken furniture or the wrong item then having to pay for return shipping.

Crate & Barrel Ratings & Reviews

Many of La-Z-Boy’s complaints are from issues with coordinating delivery times.

La-Z-Boy Ratings & Reviews

La-Z-Boy is the only company in America that tests their furniture at 2 times the industry standard.

This is why La-Z-Boy Furniture is known for long-lasting quality and customer satisfaction.

3) La-Z-Boy vs Crate and Barrel: Free Design Service

Free design services make the process of styling your home fun and easy.

At La-Z-Boy Home Furnishings & Décor, you can bring your dreams to life by working with a professional interior designer for free.

This free service includes:

  • Design consultations for any and every stage of your project.
  • Your own interior design team dedicated to bringing your unique vision to life.
  • Personalized 3D room plans tailored to your life, style, and budget.

You can get started by booking an appointment online or by visiting one of our locations.

Crate & Barrel offers a complimentary and premium design service.

The premium design service requires a $99 fee redeemable toward your purchase. It includes a consultation with a 3D and 2D room plan.

4) La-Z-Boy vs Crate and Barrel: Customizable Options

Customizing the fabric, style, and options on a piece of furniture truly makes it yours.

La-Z-Boy offers the most available options when it comes to customizing your furniture.

With La-Z-Boy, you’re able to:

  • Customize the fabric, wood, and leather.
  • Add custom trimming.
  • Customize the handle, footrest, and base on your recliner.

Some sofas, couches, and recliners are even available with heat and massage.

Crate & Barrel allows you to customize their furniture with a wide variety of fabric options.

5) La-Z-Boy vs Crate and Barrel: Furniture Delivery

Crate and Barrel charges an in-home delivery fee that’s based on how far away you are from their nearest shipping point.

  • Up to 75 Miles: $129
  • 76 – 100 Miles: $159
  • Over 100 Miles: $299

La-Z-Boy also charges for their full-service furniture delivery. However, they will often offer free shipping during special events.

Our delivery team will schedule a delivery time and give you a call one hour before they arrive.

Then we will unbox, assemble, and place your furniture exactly where you want.

6) La-Z-Boy vs Crate and Barrel: Furniture Protection

La-Z-Boy and Crate & Barrel offer a variety of stain-resistant fabrics that are easy to care for and highly durable.

Pet owners love the Paws & Claws Warranty at La-Z-Boy because it adds an extra layer of protection to your new furniture.

This warranty protects your furniture from pet damage for five years and covers:

  • Animal Waste
  • Sharp Claws
  • Teeth Marks

If your furniture experiences pet damage under this warranty, simply send a picture of the damage with your claim. Once it’s approved, your furniture will be fixed or replaced free of charge.

7) La-Z-Boy vs Crate and Barrel: Manufacturing

Buying furniture made in the USA creates jobs, supports the local community, and is overall better for the environment.

La-Z-Boy has five manufacturing plants in the USA.

Plus, their parts and materials are sourced from companies across the United States.

  • Steel: Tennessee & Alabama
  • Springs: Indiana & North Carolina
  • Foam: Mississippi
  • Hardwood Framing: Kentucky & Louisiana

Most of Crate & Barrel’s furniture is made in North Carolina with domestic and imported materials.

In Conclusion

La-Z-Boy and Crate & Barrel are similar furniture stores with many advantages and disadvantages.

Both companies offer quality products, interior design services, and in-home furniture delivery.

Here are some additional online resources you may like to check out:

We’d be happy to help you bring your dreams to life at any of our locations in NC, SC, and GA.

La-Z-Boy Interior Design Service